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Customer Support
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How do I know which model is right for me?Our team is happy to help. Contact us with details about your heating needs and we’ll recommend the best option.
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What power options are available?Our heating units range from 4 kW to 12 kW, available in both single-phase and three-phase configurations (but it depends on the unit's size), as well as DC-powered models for solar energy systems.
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What should I do if the unit stops heating?Check the circuit breakers and temperature sensors. If the problem persists, contact our authorized service technician or us for a maximum 24-hour replacement warranty. The product comes with a 5-year replacement warranty. The replacement warranty is valid only if the unit is touched by OUR authorized technician.
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Can I install the unit myself?Installation should be done by a qualified technician, preferably one contracted by SPARTA Magyarország Kft., to ensure safety and warranty validity. For any other question contact us.
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Is the system safe?Yes. SPARTA units include thermal protection, safety thermostats, and are rated IP24, meaning they are protected against water splashes and solid objects larger than 12.5 mm.
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What is a SPARTA electric heating unit used for?SPARTA units are designed for heating buildings and producing domestic or industrial hot water using electricity or solar power.
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Does the unit need regular maintenance?The heating unit itself is maintenance-free, but the connected system should be inspected and cleaned annually by a professional.
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Can it work with solar panels?Yes, several models are compatible with DC 400V / 650V input, making them ideal for sustainable, solar-powered heating. For other information please contact us.
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